The Banham Marsden March FAQs

Everything you need to know about The Banham Marsden March. If your query has not been answered, please contact the team.

Cancellation of The Banham Marsden March 

Why has the in-person event been cancelled on Sunday 23 May 2021?

When the government presented their roadmap out of the pandemic, we were optimistic that we would be able to stage a socially distanced version of the event. However, there is still very little detail in terms of mass participation events. This has meant, despite their shared optimism, local authorities simply haven’t been able to give us confirmation that the event can go ahead.

They are also not able to provide us with a timetable for any decisions that would allow us to start putting our plans in place to ensure the event is safe for our walkers and volunteers, many of whom are cancer patients.

These factors have led us to decide that it is unrealistic to bring all 6,200 of you together on Sunday 23 May. We know this will be extremely disappointing, but we really hope that you will still join us by walking 5 or 15 mile in your local area on the day instead.

Why haven't you rescheduled the in-person event this year?

Unfortunately, due to the large number of events which have already been rescheduled to later this year it is not possible for us to find a suitable date that works for all five local authorities and over 100 suppliers.

We hope that everyone will enjoy The Banham Marsden March at Home and we will be coming back bigger and better in 2022 where we will hope to see you at the start line.

Thank you for your understanding and support.

Can we still walk the official Banham Marsden March route on 23 May?

Whilst we understand that you’d love to walk the official event route, we strongly advise that people do not walk this route to avoid large numbers of people coming together.

It is critically important that you stay safely in your local area on Sunday 23 May. You will be turned away if you attempt to join the traditional Banham Marsden March route.

There are lots of other ways you can plan an alternative route using a range of different online apps or using ordnance survey maps for local areas.

I will not be taking part in The Banham Marsden March at Home. Can I have a refund?

We hope you can understand that these have been unprecedented times for us as a Charity, and we would very much appreciate you allowing us to retain your registration and coach fee as a donation.

If you would like to proceed with getting a refund, please follow these steps:

  1. Complete the cancellation form to let us know you won't be joining us
  2. The cardholder who purchased the tickets needs to email The Banham Marsden March team with details of the refund request

Please be aware that the funds could take up to 15 working days to appear in your bank account. 

I requested a refund but haven’t received it yet

We can assure you that we are working through all refund requests as quickly as we can, but it can take a little longer than usual. Please allow up to 5 working days for the refund to reach your account. If you haven’t received the refund after this time, please do contact the team and we’ll look into this for you.

Can I transfer my place to 2022 instead?

Unfortunately, we cannot transfer places to 2022. You can contact the team to register your interest for next year’s event. We’ll let you know when we open registrations for 2022 and send you a special discount code if you were registered to take part this year.

The Banham Marsden March at Home

What is The Banham Marsden March at Home?

The Banham Marsden March at Home is a way for you, our amazing walkers, to show your support, at this difficult time, by completing the 5- or 15-mile distance in your own local area and raising vital funds.

You can take part on your own or with your household, in your local streets or even on a treadmill at home.

By taking part in The Banham Marsden March at Home, you can make a vital difference and help us to build the Oak Cancer Centre. 

Whether you were originally signed up to walk in our in-person event, or you're taking it on as a brand-new challenge, we can't thank you enough for your support at this difficult time.

Find out more about The Banham Marsden March at Home.

How do I register for The Banham Marsden March at Home?

If you already had a JustGiving page for the in-person event, then there is nothing you need to do, we’ll transfer your page across for you. You simply need to put on your t-shirt on 23 May, and complete the walk somewhere near you!

If you didn’t have a JustGiving page set up beforehand, or if you weren’t registered  at all, you’ll need to sign up here

We'll be in touch with more details about how to prepare for your walk and raise vital funds.

Can I register my child to The Banham Marsden March at Home?

You don't need to register children online, but you can email us to request additional t-shirts and caps for children if you like. Please note we can only send out a maximum of 3 children’s t-shirts per adult registered, while stocks last.

Can I register a team for The Banham Marsden March at Home?

Yes, of course. When you sign up, you’ll be given the option to create a team or join a team. You can connect your JustGiving pages and see your team total.

How can I prove I've walked 5 or 15 miles?

Once you’ve completed your 5 or 15 miles, you can add this onto your fundraising page. You don’t have to submit evidence but we’d love to hear how you are getting on with training and on the big day.

We'll be sharing details of a Facebook group where you can connect with other walkers and share updates.

Updating your friends and family on your fundraising page is the most important thing – the more photos and videos you share, the better so make sure to add updates throughout the day.

Will I get a medal for The Banham Marsden March at Home?

Yes! If you were registered to take part in the event on 23 May 2021 and have paid a registration fee then you will get a medal which we we’ll send out after the event date.

If you were not originally registered for the event, but have signed up for The Banham Marsden March at Home, you will get a medal if you raise £150 or more.

We will be sending out all medals in the post after the big day.

Fundraising

What happens to the money I’ve raised?

We receive donations from JustGiving and other fundraising platforms on a weekly basis, and so any money raised online has already been gratefully received by the Charity. The money you have raised so far will make a huge difference and help us to build the new Oak Cancer Centre so we can’t thank you enough.

Whilst we appreciate that you cannot take part in the official event as planned, we would be incredibly grateful if you could walk in your own area as part of The Banham Marsden March at Home event and continue to fundraise for The Oak Cancer Centre appeal ahead of 23 May 2021 – your support is now more important than ever.

If you do not wish to walk in your local area, you should contact your friends and family asking if they would like their donations to be refunded. If they do request a refund, please contact us with a link to your Just Giving page and details of the donations that need to be refunded and we will help to process this for you.

How can I pay in offline donations?

Thank you! Please make cheques out to ‘The Royal Marsden Cancer Charity’ and send to the below address with a note of your full name and a reference ‘The Banham Marsden March.’

The Royal Marsden Cancer Charity
The Royal Marsden
Downs Road
Surrey
SM2 5PT

Or if you would like to find out about other ways to pay your sponsorship in, such as bank transfer, please contact us. Thank you so much!

Has building work on the OCC been delayed during the Coronavirus pandemic?

Building work on the Oak Cancer Centre has continued during the Coronavirus pandemic, whilst adhering to government guidelines and it is still on track to open by the end of 2022, as planned.