Fundraising Operations Assistant

If you love working with data and have a meticulous eye for detail, then we have a fantastic opportunity for you to join our Operations team at the Royal Marsden Cancer Charity.

Join the team

If you love working with data and have meticulous eye for detail, then we have a fantastic opportunity for you to join our Operations team at the Royal Marsden Cancer Charity.

Based full-time in our Chelsea office, this role helps provide a consistent presence to keep processes running smoothly. Along with the Senior Database Officer and various seasonal staff, you will be responsible for processing financial transactions for our supporters, including donations (cheques, cash and vouchers), direct debits and gift aid. You will generate thank you letters and handle supporter enquiries and consent on the database to keep our CRM (Raisers Edge) up to date. 

We are looking for a detail-focused, flexible and self-motivated individual who has experience of working with payments or spreadsheets in a busy environment. While we don’t require any specific charity experience, you will be able to pick up new processes quickly and enjoy learning new skills.

Main Duties and Responsibilities:

- Ensure all donations are correctly recorded on the database

- Ensure donations are thanked and fulfilled appropriately.

- Help maintain accurate, and reliable information about supporters around Gift Aid, Consent and supporter communication preferences.

- Work with finance team to maintain monthly reconciliation processes between the fundraising database (Raisers Edge) and finance systems

- Process events enquiries, liasing with the Community and Events team to send supporters fundraising packs and responses to enquiries

- Support the processing and fulfilment of orders from our online shop

Closing Date: 12th Feb 2023

The closing date for applications is the 12th Feb 2023, however we will be interviewing on a rolling basis so please do not delay your application.

To apply, please send your CV to [email protected]

Apply today

To apply, please send your CV to [email protected]