Senior Email Marketing Officer
Are you passionate about email marketing and creating outstanding supporter experiences? Do you thrive on using creativity, data and testing to build engaging campaigns and journeys that drive measurable results?
- Location: Chelsea, Greater London (Hybrid) and Sutton, Greater London
- Salary: £34,000 - £36,000 per year
- Contract: Permanent, Full-time (37.5 hours per week)
We’re looking for a talented Senior Email Marketing Officer to help shape and deliver our email marketing programme at one of the UK’s leading cancer charities.
Working closely with colleagues across the Charity, you’ll play a key role in developing and delivering engaging, personalised email campaigns and supporter journeys. From our monthly supporter newsletter to marketing and stewardship communications, you’ll use creativity, data and insight to strengthen engagement and help drive fundraising impact.
Using testing, analytics and email marketing best practice to drive continuous improvement, you’ll help optimise our email programme, identify opportunities to innovate and share insights that improve how we communicate with our supporters.
You’ll also provide peer leadership and mentorship to our Email Marketing Officer, making this an excellent opportunity for an experienced email marketer looking to develop their leadership skills and make a real impact within a supportive and collaborative Marketing and Digital team.
About us
At The Royal Marsden Cancer Charity, we raise money to save the lives of people affected by cancer, everywhere. The funds we raise support world-leading research, state-of-the-art equipment and exceptional patient care, helping deliver breakthroughs that benefit people with cancer across the UK and around the world.
This is an exciting time to join. We’re investing in our fundraising programmes, with ambitious plans to increase income, grow our supporter base and deliver exceptional supporter experiences. Join the team to help achieve these ambitions and deliver even greater impact for cancer patients and their families.
About you
We’re looking for someone who combines strong email marketing experience with excellent project management skills and a passion for creating engaging, effective supporter communications.
You will have:
- Experience using an Email Service Provider such as Adestra or Mailchimp, with the ability to quickly pick up new digital tools and software.
- Strong knowledge and understanding of email marketing best practice.
- Experience developing and optimising email campaigns and supporter journeys.
- Excellent writing and editing skills, with meticulous attention to detail.
- Experience using analytics platforms such as Google Analytics and using data and insight to improve performance.
- Strong communication and collaboration skills, with the ability to build effective working relationships with colleagues across different teams.
- Strong organisational skills and a proactive approach, with the ability to manage multiple tasks and priorities.
- Experience working with external agencies, contractors or freelancers would be an advantage but is not essential.
Why join us?
This is a fantastic opportunity to develop your email marketing career at one of the UK’s leading cancer charities and use your expertise to make a genuine impact.
You’ll join a creative and supportive Marketing and Digital team responsible for our websites, email, social, direct mail, paid advertising and more. You’ll have the opportunity to help shape and improve our email programme, test new approaches and use data and insight to continually improve how we engage our supporters.
You’ll also be supported to develop your skills and expertise through continued learning and training opportunities.
We offer
- 27 days' annual leave plus bank holidays, rising with service
- Hybrid and flexible working (60% home working)
- Generous pension contributions
- Enhanced maternity and adoption pay
- Life insurance
- Employee assistance programme
- Subsidised canteens
- Access to learning and development opportunities
- A supportive, collaborative and values-led culture
Our values
We're proud to be Respectful, Kind, Ambitious, Purposeful and Versatile. If you share our values and want to use your fundraising skills to make a meaningful difference to people affected by cancer, we'd love to hear from you.
Apply today and help us make life-saving breakthroughs happen for people with cancer, now and in the future.
How to apply
- On Charity Job, please submit a cover letter addressing how you meet the criteria in the person specification, including examples where possible. Applications without a cover letter will not be considered.
- The deadline to apply is 11.30pm on 12 November 2026.
- Interviews are expected to take place on 18, 19 and 20 November.
- We know that good candidates may not meet every single requirement in our job description. If you’re excited about this role and believe you can bring value to our team, we encourage you to apply - even if your experience doesn’t align perfectly with every point. We’re committed to building a diverse, inclusive, and supportive workplace where different perspectives are valued and everyone has the opportunity to grow.
- We may close this vacancy early if we receive a high volume of applications, so we encourage you to apply as early as possible.
Job description
For more information about this role, download the full job description below. The closing date for applications is 11.30pm on 12 November.